Cal says: Relaxed, friendly environment and great hair most of the time from Jo, the owner - but what turned me off continuing to go was that he often seemed understaffed, and I would have to wait up to an hour sometimes before he could start on my hair - hence I would spend up to 4 hours in the salon! For a time poor person who does not want to give up half their saturday sitting in a hair salon, I had no choice but to make the switch. it's a shame, cos if the service was just a little faster, i would still be a customer at Kink. I really like Jo - but the service was just too slow.